We offer Remote Support Services for those people who cannot bring their computer to the shop and for people outside the service area. No need to disconnect all those cables and drive to the shop. Just a few clicks and we can fix it!
Our Remote Repair Service labor charges start at $40 per hour (may need to be paid in advance). Save on remote support by signing up for one of our service plans.
Remotes Support Services include but are not limited to: PC Tune Up, Virus Removal, Printer Setup/Installation, Software Installation, Router Security Setup, Anti-Virus Installation/Update, Custom Configuration, Software and Windows Error fixes…
A Computer Tune-Up/Virus Removal takes an average of 2 hours, may take more depending on how infected your PC is and your Internet speed. Highly infected computers may not benefit from remote repair, will then look at other options.
A high-speed Internet connection is required.
To get started call 712-209-3609 for rapid remote support!
If you would like to schedule an appointment please create a request ticket.
To get connected to a remote support agent:
- Click the “Get Support” button —>
- Click Run when it pops up or click the download
- Click Yes to allow program to make changes, if prompted
- Accept the Terms of Service
- Fill out the request: Name, Number, E-Mail, and Problem Description
- A Tech will receive your request and begin fixing your computer
- Full chat is available during the repair